Return and Refund Policy for Yayasan EZ Prihatin

Return and Refund Policy

Last updated: January 02, 2023

Thank you for shopping at Yayasan EZ Prihatin.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Yayasan EZ Prihatin, 80-1B Jalan 3 Batu Caves Centrepoint, Batu Caves 68100, Selangor.
  • Donation refer to the something or amount of money You have donate to Us
  • Campaign refer to any event or projects conducted by Us or collaborated with third party.
  • Service refers to the Website.
  • Website refers to Yayasan EZ Prihatin, accessible from
  • You means the individual accessing or using the Service, or the company/organization, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Donation Cancellation Rights

You are entitled to cancel Your Donation within 14 days without giving any reason for doing so.

You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the donation proof. We will use direct bank transfer or the same payment method You use before, and You will not incur any fees for such reimbursement.

Returning Goods

We don’t sell physical product.
Please reach us by e-mail at [email protected] for the refund process

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: